Terms of Service

Last updated: July 19, 2026

These Terms of Service govern your use of the ByteXcel website and services. They apply to general website usage and form the basis of our relationship with clients unless replaced or supplemented by a separate written agreement, Statement of Work, or services contract.

1. Acceptance of Terms

By accessing our website or engaging ByteXcel for services, you agree to these Terms. If you do not agree, you should not use our website or services.

2. Services

ByteXcel provides software engineering services including custom software development, SaaS development, API development, web applications, cloud solutions, AI automation, and technical consulting.

The exact scope, deliverables, timeline, and pricing of each project will be defined in a separate written agreement.

3. Client Engagements

A project engagement begins only after written acceptance of a proposal, Statement of Work, or services agreement.

Project agreements take priority over these Terms where conflicts exist.

4. Client Responsibilities

Clients must provide accurate information, timely feedback, required approvals, and necessary access to systems needed to complete the project.

Delays caused by missing information, approvals, or access may affect project timelines.

5. Intellectual Property

Unless otherwise agreed, clients receive ownership of custom deliverables created specifically for their project after full payment has been received.

ByteXcel retains ownership of its existing frameworks, reusable libraries, internal tools, processes, and general technical knowledge.

Client confidential information, proprietary systems, and business logic remain the property of the client.

6. Confidentiality

Both parties agree to protect confidential information received during an engagement and only use such information for the purposes of delivering or receiving services.

Confidentiality obligations continue after the end of the engagement.

7. Payments

Fees, payment schedules, invoices, and applicable taxes will be defined in the applicable project agreement.

ByteXcel may suspend services where payments are overdue after reasonable notice.

8. Warranties and Support

We aim to deliver services professionally and according to agreed specifications.

Any warranty period, bug fixes, maintenance, or ongoing support obligations will be defined in the relevant agreement.

Unless expressly agreed, services are provided without guarantees regarding uninterrupted availability or specific business outcomes.

9. Limitation of Liability

To the maximum extent permitted by applicable law, ByteXcel will not be responsible for indirect, consequential, or business losses arising from the use of our services.

Our total liability relating to a project will generally be limited to the fees paid for that specific engagement unless otherwise required by law.

10. Termination

Either party may terminate an engagement according to the termination terms stated in the applicable agreement.

The client remains responsible for payment for completed work up to the termination date.

11. Governing Law

These Terms are governed by the laws of England and Wales unless a specific written agreement states otherwise.

Any disputes will be subject to the jurisdiction of the courts of England and Wales.

12. Changes to These Terms

We may update these Terms periodically. Continued use of our website or services after updates are published means you accept the revised Terms.

13. Contact Us

For questions regarding these Terms, contact hello@bytexcel.com.